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Re: Service Guard 11.18 installation issue

 
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Muhammad Ahmad
Frequent Advisor

Service Guard 11.18 installation issue

Service Guard installation phase completes successfully but one file set has error.

ERROR: Verify failed Cluster-Monitor.CM-CORE,l=/,r=A.11.18.00

Service Guard reinstalled but the same error persist.
What to do?
16 REPLIES 16
sudheerch
Frequent Advisor

Re: Service Guard 11.18 installation issue

check the swinstall.log for more error information
#more /var/adm/sw/swinstall.log
AnthonySN
Respected Contributor

Re: Service Guard 11.18 installation issue

what is you OS version?
is it patched to the latest QPK?
try using MCSG 11.19
Muhammad Ahmad
Frequent Advisor

Re: Service Guard 11.18 installation issue

hi,

as, existing 2nodes-cluster running with dec, 2007 QPK and SG 11.18, that's why we install the same QPK and SG version in the 3rd node (new-cluster-member).

some more details about our findings related to SG installation:
----------------------------------------
ERROR: File "/usr/lib/hpux64/libsgcl.so" should have mtime
"1174003785" but the actual mtime is "1174003784".
ERROR: Fileset "Cluster-Monitor.CM-CORE,l=/,r=A.11.18.00" had file
errors.

* Summary of Analysis Phase:
Verified T1905CA,l=/,r=A.11.18.00
+ Verified openssl.OPENSSL-SRC,l=/opt/openssl,r=A.00.09.07m.003
+ Verified openssl.OPENSSL-RUN,l=/opt/openssl,r=A.00.09.07m.003
+ Verified openssl.OPENSSL-PVT,l=/opt/openssl,r=A.00.09.07m.003
+ Verified openssl.OPENSSL-PRNG,l=/opt/openssl,r=A.00.09.07m.003
+ Verified openssl.OPENSSL-MIS,l=/opt/openssl,r=A.00.09.07m.003
+ Verified openssl.OPENSSL-MAN,l=/opt/openssl,r=A.00.09.07m.003
+ Verified openssl.OPENSSL-LIB,l=/opt/openssl,r=A.00.09.07m.003
+ Verified openssl.OPENSSL-INC,l=/opt/openssl,r=A.00.09.07m.003
+ Verified openssl.OPENSSL-DOC,l=/opt/openssl,r=A.00.09.07m.003
+ Verified openssl.OPENSSL-CONF,l=/opt/openssl,r=A.00.09.07m.003
+ Verified openssl.OPENSSL-CER,l=/opt/openssl,r=A.00.09.07m.003
+ Verified WBEMServices.WBEM-CORE,l=/,r=A.02.07
+ Verified WBEMServices.WBEM-CORE-COM,l=/,r=A.02.07
+ Verified WBEMServices.WBEM-MAN,l=/,r=A.02.07
+ Verified WBEMServices.WBEM-MX,l=/,r=A.02.07
Verified CM-Provider-MOF.CM-MOF,l=/,r=B.05.00.00
Verified CM-Provider-MOF.CM-PROVIDER,l=/,r=B.05.00.00
Verified Cluster-OM.CM-DEN-MOF,l=/,r=B.05.00.00
Verified Cluster-OM.CM-DEN-PROV,l=/,r=B.05.00.00
Verified Cluster-OM.CM-OM,l=/,r=B.05.00.00
Verified Cluster-OM.CM-OM-AUTH,l=/,r=B.05.00.00
Verified Cluster-OM.CM-OM-AUTH-COM,l=/,r=B.05.00.00
Verified Cluster-OM.CM-OM-COM,l=/,r=B.05.00.00
Verified Cluster-OM.CM-OM-MAN,l=/,r=B.05.00.00
Verified Cluster-OM.CM-OM-TOOLS,l=/,r=B.05.00.00
Verified SGWBEMProviders.SGPROV-CORE,l=/,r=A.02.00.00
Verified SGWBEMProviders.SGPROV-DOC,l=/,r=A.02.00.00
Verified SGWBEMProviders.SGPROV-MOF,l=/,r=A.02.00.00
Verified SGManagerPI.SGMGRPI,l=/,r=B.01.01
+ Verified EMS-Core.EMS-CORE-COM,l=/,r=A.04.20.23
+ Verified EMS-Core.EMS-CORE,l=/,r=A.04.20.23
ERROR: Verify failed Cluster-Monitor.CM-CORE,l=/,r=A.11.18.00
Verified Cluster-Monitor.CM-CORE-COM,l=/,r=A.11.18.00
Verified Cluster-Monitor.CM-CORE-MAN,l=/,r=A.11.18.00
Verified Package-CVM-CFS.CM-CVM-CFS,l=/,r=A.11.18.00
Verified Package-CVM-CFS.CM-CVM-CFS-COM,l=/,r=A.11.18.00
Verified Package-Manager.CM-PKG,l=/,r=A.11.18.00
Verified Package-Manager.CM-PKG-COM,l=/,r=A.11.18.00
Verified Package-Manager.CM-PKG-MAN,l=/,r=A.11.18.00
Verified ServiceGuard.CM-SG,l=/,r=A.11.18.00
ERROR: 1 of 40 filesets had Errors.
* 39 of 40 filesets had no Errors or Warnings.
ERROR: The Analysis Phase had errors. See the above output for
details.
----------------------------

Please note, we have tried to do the re-install.
but the same fileset have failed verification.

# swlist |grep -i openssl
OpenSSL A.00.09.07m.003 Secure Network Communications Protocol
# swlist |grep -i eventm
EventMonitoring A.04.20.23 Event Monitoring Service
# swlist|grep -i guard
T1905CA A.11.18.00 Serviceguard


please comment. . .
sudheerch
Frequent Advisor
Solution

Re: Service Guard 11.18 installation issue

you can check more errors from /var/adm/sw/swagent.log and let me know the same

and also check the swinstall options before installing, like
1.Autoselect dependencies when marking software
2.Enforce dependency analysis errors in agent
3.Reinstall files even if same one already there
Dennis Handly
Acclaimed Contributor

Re: Service Guard 11.18 installation issue

>ERROR: File "/usr/lib/hpux64/libsgcl.so" should have mtime "1174003785" but the actual mtime is "1174003784".

This is very strange, it is only off by one second.
Muhammad Ahmad
Frequent Advisor

Re: Service Guard 11.18 installation issue

Hi sudheerch,

Thanks for your reply.
PFA, /var/adm/sw/swagent.log.
for your information, we did selection in sam the swinstall options, you mentioned.

Hi Dennis Handly,

Thanks for your reply.

>> This is very strange, it is only off by one second.

Can you suggest the solutoin to successfully troubleshoot that issue.

Regards,
Ahmad
AnthonySN
Respected Contributor

Re: Service Guard 11.18 installation issue

how abt copy the file "/usr/lib/hpux64/libsgcl.so" from a working node and reinstall SG.
Muhammad Ahmad
Frequent Advisor

Re: Service Guard 11.18 installation issue

Hi Dennis Handly,

Please note:

during o/s 11.23 installation, SG 11.19 was installed (bundled with o/s).

then it was uninstalled and 11.18 was installed from another media.

I hope that information was usefull too for your analysis.

Regards,
Muhammad Ahmad
Frequent Advisor

Re: Service Guard 11.18 installation issue

Hi SASJ,

just copied the "/usr/lib/hpux64/libsgcl.so.2" from existing clustered node and re-execute the process.

but no use.

regards,