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Statistics for measuring people's performance
Posted to: Business Recovery Planning09-19-2000 Hello!Althought the subject is a little "hard", I would like to comment with you what do you think about what statistical values are good and will measure a HelpDesk performance with justice.For ...
Posted to: Business Recovery Planning08-31-2000 How effective has been system thinking in HP. What problems does HP have in implemnting this new system.