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HP TRIM SharePoint Integration unauthorized

Occasional Advisor

HP TRIM SharePoint Integration unauthorized

Hi,

 

We are trying to install and configure the HP TRIM SharePoint 2010 integration.

 

We are at the stage where we are configuring the WAIS settings.

 

On the HP TRIM Web Application Integration Settings page, we have entered the correct Dataset ID, HP TRIM Temporary Files, Delete Behavious, Managemenr Perameters, Admin Contact Details and entered the privilaged accounts username and passwords etc... when we click OK, we are given the following error message:

 

"The HTTP request is unauthorized with client authentication scheme 'Ntlm'. The authentication header received from the server was 'Negotiate,NTLM'."

 

Refer to Screen Shot attached. Thank you.

 

Lokesh

2 REPLIES
Frequent Advisor

Re: HP TRIM SharePoint Integration unauthorized

[ Edited ]

Are you able to access _vti_bin/HPIntegration/HPConfigurationService.asmx?

 

This is the web service used by WAIS page to update integration settings....

Occasional Advisor

Re: HP TRIM SharePoint Integration unauthorized

Hi, 

Thanks for your reply...

Problem sorted. 

We were not loged in with the 'Install Account' in SharePoint... :)

Al working ok now, thought we have new problems, will post another message for those issues...

-Lokesh