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Comercial Ariete soups up the rental car experience with the HPE Hyper Converged 380

WhitneyGarcia

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Aging IT infrastructure was threatening to stall Mexico’s premier rental car agency. Comercial Ariete S.A. de C.V., a leading Mexican transportation and logistics company based in Mérida, Yucatán, has multiple subsidiaries throughout Mexico, including its flagship car rental company Avis México, which it operates under a master licensing agreement it has held for more than 30 years.

Comercial Ariete has always been an innovator, both commercially and in IT. For instance, it was the first car rental agency in Mexico to make its reservation and rental processes extremely transparent.

It was also the first to be able to handle domestic and international reservations through a single site and contact center, and to introduce online prepayments, express service, and mobile apps. But over time, the company’s legacy IT infrastructure was having difficulty keeping up with business growth.

Scaling IT to meet business demand

Avis México’s busiest times of year occur around the holidays and the summer. To ensure they had the necessary IT resources during those periods, Comercial Ariete built up a large reserve of servers, storage, and memory.

“We needed physical and virtual resources available to us quickly so we could meet demand during our high season,” says Roberto Pavón, director of IT at Comercial Ariete.

In addition, Comercial Ariete’s application-performance and availability requirements had increased over the years, both internally and externally, as the company licensed Avis México’s car rental reservation platform to hotels, airlines, corporate accounts, and other travel and leisure businesses.30.jpg

The company’s piecemeal strategy of adding IT infrastructure on an as-needed basis eventually caught up with them.  “Management of our technology platforms and infrastructure had turned into a really complex situation, with high operational costs,” says Pavón.  

As Avis México and other subsidiary businesses continued to grow, Comercial Ariete’s infrastructure strategy became unsustainable. Pavón realized that Comercial Ariete needed to do an IT refresh.  

Simplifying IT with the HPE Hyper Converged 380

Comercial Ariete found the solution it was looking for with the HPE Hyper Converged 380 powered by Intel®, which has enabled the company to quickly and cost-effectively scale IT capacity and performance when needed, while simplifying their IT environment and lowering costs.

“In the HPE Hyper Converged 380 system, we saw the high-availability, high-performance infrastructure solution we were looking for,” says Pavón. “The system is consolidated and very easy to manage, which has brought our IT maintenance and support costs down dramatically.”

Support services were central to the HPE proposal. Throughout the migration process Comercial Ariete had to keep operations running, with minimal downtime. HPE’s implementation, experience, and risk-mitigation plan were fundamental to the success of the project. A training program created by HPE to fine-tune operation and maintenance best practices was also a boon.

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Revving up response times

Comercial Ariete has seen vast improvements in application and website performance and response times—between 40% and 300%—since implementing the HPE Hyper Converged 380 last year. The automation software has accelerated routine IT tasks and processes; for instance, resource provisioning that once took 24 to 48 hours now takes just 30 minutes. Payroll processing can now be completed in 20 seconds, compared to 5 minutes previously.

These efficiency gains have allowed Pavón to reallocate IT staff from maintenance work to more strategic IT initiatives and higher-value innovation projects. With the help of the HPE Hyper Converged 380, Comercial Ariete can continue to grow its business and maintain its position as a forward-thinking innovator.

Whitney

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WhitneyGarcia

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