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“The best user experience will win in hyperconverged,” says HPE on theCUBE



Capture1.PNGLast week at HPE Discover 2016 London, Dave Vellante & Paul Gillin of theCUBE chatted with Bryan Jacquot, Worldwide User Experience Architect at HPE. Vellante started the interview by commenting on the fact that they don’t typically interview someone with Jacquot’s title.

Jacquot agreed, yet his job is vital at HPE. By studying human-computer interaction and cognitive psychology, software designers can improve user experience. For example, he mentioned that the careful use of color and sound is important in how the brain interprets and accepts information. Using basic fundamentals of cognitive psychology, designers can take complex systems and make them easier to understand and use.

He went on to discuss his most recent work designing the user interface (UI) for the new operating environment on the HPE Hyper Converged 380 powered by Intel®. The HPE Hyper Converged Operating Environment 2.0 software update leverages composable technologies to deliver new capabilities to the HPE Hyper Converged 380.

“We've done a lot of work to make sure that the interface is simple for an IT generalist to use. The data that is important to them is right there. The other thing we’ve done is to display that data in a way that is easy to understand and visually attractive. We’ve leveraged patterns people are familiar with from their consumer devices. So although this is a new interface, we take what people currently know and apply it to a new area,” Jacquot explained.


Vellante then asked Jacquot about the evolution in the industry – from converged to hyperconverged to software-defined infrastructure. “How does HPE differentiate itself?”

Jacquot explained that both simplicity and efficiency is what customers are looking for. “HPE Synergy and composable infrastructure really differentiate HPE from the other vendors in the industry. And our unified API is what gives many of our customers the efficiency and ease-of-use they’re looking for.”

According to Jacquot, customers can use whatever environment they are familiar with. “They may be using a platform in our growing partner ecosystem—partners like Ansible, Chef or Puppet. The user experience goes beyond just what is a pretty UI. It’s got to fit in with the work practices that are needed. And that’s a big part of what we’re doing – trying to meet the user’s needs.”

Ease-of-use was top of mind for Jacquot and his team as they designed the UI for the new HPE Hyper Converged Operating Environment. “The update makes the system easier to use and maintain, therefore it lowers costs,” continued Jacquot. “And I’m convinced that the vendor that’s going to win in the hyperconverged space is the one that has a great user experience. Because in the end, that’s what is going to drive cost.”

Jacquot is confident that customers will love the new user interface of the HPE Hyper Converged Operating Environment 2.0. “I’m really excited. We’ve already done some focus groups and early feedback is that it will be very well-received.”

Watch the entire interview below:


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