HP Network Protector Service Unavailable

[Payton]

I installed the sdn controller version 2.5.15 with the network protetor version 1.3.13. I have the same error "HP Network Protector Service Unavailable". I tried the steps from the post above.

- the service sentunneld is running

- cassandra database is running

ny ideas how to resolve it?

[Joetel]

Hi Payton,

Just wanted to ask whether your Network Protector installation did function for some time after installation and then ceased to work, or that it didn't function directly after installation?

Best regards,

Wouter

HP SDN CoE Team

[Payton]

Hy Wouter

The Network Protector works fine for some time after the installation.

Best regards

[Joetel]

Hi Payton,

And Casandra is running, correct? Could you in that case (again) perform the trouble shooting procedure in the HP Network Protector SDN Application - 1.3 Installation Guide , appendix A.5, page 12 and post the output of steps? Thanks!

Best regards,

Wouter

HP SDN CoE Team

[Payton]

Hy Wouter

Cassandra is running correct:

$ sudo /opt/sdn/cassandra/bin/caServer.sh status

....

+ echo 'Cassandra is running'
Cassandra is running
+ exit 0

Troubleshooting A.5

$ ps -ef | grep cassandra | grep -v grep | wc -l
1

[Joetel]

Hi Payton,

Hmm. Can you also do the casandra restart (A6) and post the output back? Thanks.

Best regards,

Wouter

HP SDN CoE team

[Payton]

Hy Wouter

$ sudo service sdnc status
sdnc start/running, process 822

---

opt/sdn/cassandra/bin$ sudo ./caServer.sh stop

......

+ echo 'Cassandra daemon stopped successfully'
Cassandra daemon stopped successfully
+ exit 0

---

opt/sdn/cassandra/bin$ sudo ./caServer.sh start

.....
+ echo 'Cassandra daemon started successfully'
Cassandra daemon started successfully
+ exit 0

---

opt/sdn/cassandra/bin$ sudo ./caServer.sh status

+ stat=0
+ case "$stat" in
+ echo 'Cassandra is running'
Cassandra is running
+ exit 0

It is still not working....

I have this warning in the network-protector.log:

2015-07-06 16:51:10.472 WARN  [http-bio-8443-exec-7] AccessFilter : SentinelServiceManager is unavailable at the moment - probably some OSGi dependencies are not resolved

and the Error Logs in the Support Logs (Printscreen)

Best regards,

[Joetel]

Hi Payton,

The errors about the token from the support log can sometimes be caused by having a browser session open on the controller for so long a time that the token expires. Assuming that you know where were they all come from, could you close all browser sessions to the controller and see if that makes those support log messages go away? Thanks.

Best regards,

Wouter

[Payton]

Hy Wouter

Yes, you are right. I closed all Browser Session and the Log message went away.

But I have still the Problem with the HP Network Protector app.

I have already reinstall the sdn controller with the app.

Do you have any ideas?

[Payton]

I reinstall the controller and now I can access the Network Protector App.

I can't find some devices in the Network Protector App. The Switches are correkt implement under the OpenFlow Topology.

Do you have any ideas?

There are no informationen about it in the sdn & switch log.