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24 hours of expert help

‎04-18-2013 11:53 AM - edited ‎07-10-2015 10:07 AM

If you are a customer with a support contract, we have an amazing opportunity for you. On Friday May 3, we are hosting an Online Experts Day. It is your opportunity to "virtually" meet with HP product, R&D, support, pre-sales, and professional services team members and other employees. These experts will join our online forums to answer your toughest technical questions.  They are expecting to answer the hard ones, so make sure you have them prepared!


To participate in the event, join us in either the Operations Manager for Unix Support Customer Forum or the Operations Manager for Windows Support Customer Forum  starting May 3rd.  HP product experts will be online for 24 hours—beginning at 6:30 AM Central European Time ( 12:30 AM Eastern Standard Time—to answer questions regarding:



Our products are evolving and integrating with other products at a rapid pace. Not long ago there was just an OMU and OMW Management Server and agents. Now HP offers numerous SPIs, built in performance monitoring functionality and integrations with other BSM products.   

Heartbeat Polling:

Heart Beat Polling is a useful functionality to alert you if a problem exists. This is accomplished with a monitored node. The Management Server can contact the agents to check status, or the agents can be configured to update the server with its status.


HP Experts will be online for 24 hours in these forums and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies."  An online conversation will be born!

Find out how you can participate in this exciting event here!


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