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Five things that are changing software education

SusanMerriman ‎07-31-2013 06:41 AM - edited ‎06-26-2015 01:49 PM

This blog’s mission is simple: to give you hints and tips around IT education to help make sure your people get the most out of your software. This week we hear from Jeanette Jacobs, guest blogger and HP training evangelist, who reveals the five tech trends changing the way education is delivered. Are your programmes keeping up? Over to Jeanette...


I recently came across this report, written by Maria Manning-Chapman, senior director of education services research for the Technology Services Industry Association (TSIA), on the state of IT education services in 2013. Chapman lists five tech trends that are helping users improve their IT skills. I’ve summarised these to make it easy for you to decide if your training is ahead of the game, or a work in progress.


The five trends include:


  • Prescriptive to adaptive learning: Adaptive learning is the next stage of e-learning. It checks a learner’s progress to identify areas for future learning and personalizes content based on assessment results. Could you build such analysis into your online training systems?
  • Macro-content to micro- content: Micro-content – small chunks of training created for a specific topic or task – is being more widely used by education teams. Micro-content is more versatile than macro content; it’s consumed quickly, is easily accessed on mobile devices, and accommodates adaptive learning.
  • Enterprise content management: Education content can often reside outside of corporate systems (e.g., on trainers’ computers). Chapman shows how you can overcome the risks related to this by using an enterprise content system to consolidate and protect all content. Enterprise content management systems also make it easier for your people to access training when, how, and where they want by delivering enablement using the “content-as-a-service” model.
  • Moving to mobile learning: Despite the widespread use of mobile devices, Chapman reports that education content is not yet widely available for mobile devices. While creating content for mobile can seem a daunting task, Chapman argues that not all content needs to be available on mobile; it’s best to start by producing bite-size learning aids that focus on frequently asked questions. You might also want to look at our versatile tool, HP ART, which makes it easy to create training programmes, for diverse platforms, in multiple languages.
  • Subscription-based pricing: Chapman also makes the case for expanding subscription-based pricing from e-Learning offerings, where it’s mainly used, to include virtual instructor-led training and eventually classroom training.  She points out, however, that any transition to this model is likely to happen over time.


Are these trends shaping the way your users interact with learning? Are you surprised by Chapman’s point that content is currently not widely available for mobile devices? How are you changing your education offerings for users? We’d love to hear your thoughts. 


Related Links:

- HP Software Education Homepage: 


- Don't forget...register now to Meg Whitman's talk on 'Unlocking IT with "HAVEn"


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on ‎08-12-2013 05:26 PM

i have a hp notebook 2000 when i turn it on nothing but a blank screen..when i tried to recover it says  please install an operting sytem..i dont know where to get one or what to do next....i tried everything i need software i think...what next?

on ‎08-20-2013 03:14 PM

Dear Susan:


At the risk of encroaching upon your personal space, may I ask if you perhaps served as an elementary school teacher in South America during the mid-90s?


If that is indeed the case, a prompt reply by means of a private message would be GREATLY appreciated. 








on ‎09-04-2013 08:56 AM

To inkedfreak(anon),


Thanks for your interest in the blog. Unfortunately this is a blog for Enteprise Software rather than consumer Software. However, I can help by directing you to a forum which may help you...try the following and best of luck!



Regards, Susan

on ‎09-04-2013 08:58 AM

Dear Luis,


Thank you for reading the blog and for your inquiry.  Unfortunately, I have never had the opportunity to teach elementary school in South America. 


Best Regards, Susan

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