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Live from HP Discover – my three highlights so far

SusanMerriman ‎12-12-2013 03:06 AM - edited ‎06-26-2015 01:52 PM

With HP Discover, Barcelona, in full swing until close of play today I wanted to let you know about three great things that I’ve learned so far and also explain why 2014 looks like being all about value.


  1. Meg Whitman talks innovation: Meg’s keynote took place on Tuesday at 2pm. Hotly anticipated, it provided a thought-provoking look into the future. Meg especially focused on the ‘new style of IT’ – explaining how trends such as the cloud, mobile and big data can help us build the better enterprise, make new connections with customers and citizens, and empower a new generation of tech-savvy employees.
  2. Small discussions work well: We’re trying a new format this year with small group intimate discussions around key issues. I led one yesterday on how to drive the most value from your HP Software. The theme was built around enabling people to help them do more with software and I found that the small group format really encouraged interaction. So what was everyone asking? There was a lot of interest in how to affordably provide ongoing learning for groups of users – an issue that I look at in more detail below (2014 the year of value?
  3. BSkyB talks training: The sessions that people really love at Discover are those run by customers. I saw proof of this again yesterday when Derek Johnston from broadcaster BSkyB addressed a packed audience. Derek explained how the company is helping to train its technology team ahead of major projects – such as recent upgrades HP Performance Center. The changes need to be communicated to 700 people that in the last year alone oversaw 181 projects. He used a great analogy explaining that you don’t train all athletes the same way as they’re all different; the same applies to training people in IT. He showed how our enablement solution HP ART is being used to prepare engaging simulations to capture all steps of a testing process and minimize any downtime. The simulations are complemented by a range of documentation to help users learn at their own pace. HP ART will also be used when the software goes live to enable large number of remote engineers and teams in BSkyB’s contact centres to get the most out of the new software.


2014 the year of value?

I love chatting to customers and I’ve had a chance to speak to 20 or so thus far. The general consensus is that the economy is picking up and next year looks good. Having said that, there’s a tail wind from the downturn in that everyone is saying that there remains a real focus on value. So projects will get the go ahead but the outcomes need to be guaranteed and the risks controlled. This is music to my ears as focusing on user adoption is proven to ensure that software rollouts are more successful. So maybe I should say 2014 is not the year of value, but the year of education! I’ll be looking at how we think 2014 will shape up in my next blog including ideas about how to deliver affordable enablement programs.

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Agile Testing
on ‎02-16-2014 09:40 PM

Impressive post. Very interesting and much useful. Thanks for sharing this.


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