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тАО06-07-2011 06:35 PM
тАО06-07-2011 06:35 PM
CommandView 9.4 ABM upgrade failure
We use the ABM install of CommandView and installed it via the WOCP. The installation appeared to succeed and the management module shows the correct upgraded firmware version.
When attempting to connect to CommandView, our logon succeeds, but the main portion of the site unusable. Instead of the normal system tree and main content, we instead see only the following error:
Operation failed!
Request did not contain a required security token or token was invalid. Access to server denied.
Anyone run across this error before? Ideas to resolve?
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тАО06-08-2011 02:37 AM
тАО06-08-2011 02:37 AM
Re: CommandView 9.4 ABM upgrade failure
I've seen a strange problem during a previous WOCP update and the usual cleanup including browser restart helped.
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тАО06-08-2011 05:14 AM
тАО06-08-2011 05:14 AM
Re: CommandView 9.4 ABM upgrade failure
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тАО07-15-2011 03:44 AM
тАО07-15-2011 03:44 AM
Re: CommandView 9.4 ABM upgrade failure
To anyone who is interested;
After upgrading from CV EVA v9.3 to v9.4 (SBM not ABM), two computers running Internet Explorer which had accessed v9.3 earlier in the day were not able to login and the same security token error was displayed.
Using other client computers who had not accessed the v9.3 server today (or perhaps had not accessed v9.3 at all) was successful, they were able to login with no problem.
After attempting to clear the browser cache and reboot the server and client computers to no avail, the solution which worked for me in the end was to login and let the error be displayed, then press the F5 key to refresh the page, and then to click the "Retry" button when prompted to resubmit the form data.
The security token problem then went away and was not reproducible on the two client machines.
Regards
Steven Fletcher
dabs.com PLC
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тАО09-13-2011 07:16 AM
тАО09-13-2011 07:16 AM
Re: CommandView 9.4 ABM upgrade failure
Thanx for sharing... the Ctrl-F5 after logging in worked fro me...
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тАО12-30-2011 11:16 PM
тАО12-30-2011 11:16 PM
Re: CommandView 9.4 ABM upgrade failure
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тАО01-03-2012 07:18 PM
тАО01-03-2012 07:18 PM
Re: CommandView 9.4 ABM upgrade failure
Thanks.