lost connection to hsv-110 controller on eva 5000

[Sebastian.Koehler]

Meaning of Mount Verification (MNTVER) Error?
http://h71000.www7.hp.com/wizard/wiz_9804.html

Regards,
Sebastian

[Paul Coviello]

2 minutes? that seems like a long time...

[Paul Coviello]

ok I restarted them and waited 20 or so seconds... it pass all it's tests... and back to the system start messages. but the scanning and activating are now switched...

:-(

thanks

[Paul Coviello]

so I got both controllers to fail!  and evidently I now need to pull codes from a serial cable due to the following and awaiting approval for a T&M call

Severity: Critical -- failure or failure imminent. An I/O that should NOT fail, did.

This indicates the controller tried to write metadata and the I/O to the disk failed. This can indicate a disk failure.

It appears that it is stuck and the metadata may be confused. Not sure if its in controller cache or on disk.

[Sebastian.Koehler]

This sounds bad, but they will find a solution if they have a full set of debugs. If MLD is stuck, only R&D can help. I cross my fingers!

Regards,
Sebastian

[Paul Coviello]

I know, right.. will keep everything crossed... :-)

[Paul Coviello]

I had the engineer out yesterday and sad to say we could not save the configuration... so now I get to build an eva. :-)  all hardware was fine nothing he could find. spent 6 hours trying to save it, 

worst things I lost were 2 system disks. everything else was a shadow of systems sitting 70 miles away. :-)

also will need to upgrade firmware on disks and controllers... fun stuff.

thanks for all your help.

Paul