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SOM10.10 Integration is possible with SHR 9.30

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Trusted Contributor

SOM10.10 Integration is possible with SHR 9.30

Dear Team, We are planning to integrate SOM10.10 with SHR 9.30 (both are standardalone environments installed on Windows machines) Is it possible to integrate ? Is SHR 9.30 support is ended ? Thanks, Hari
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HPE Expert

Re: SOM10.10 Integration is possible with SHR 9.30

Hello Hari,

Unfortunately, no.  There are two reasons why it will not work for you.

SHR 9.30 is not supported with SOM 10.10.  SOM 10.10 is only supported with OBR 10.00.  It is currently being tested if it is supported with OBR 10.01.

SOM 10.10 with OBR is required to be on Linux and not Windows.  Even with SOM 10.00 and SOM 10.10 which was supported with SHR 9.4, it was only supported on Linux.

A OBR 10.00 Standard License is provided as part of the purchase of SOM 10.10.

I hope that this helps answer your questions.

Regards,

Mark

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Mark Butler
HPE SW Support Engineer
https://softwaresupport.hpe.com/
Trusted Contributor

Re: SOM10.10 Integration is possible with SHR 9.30

Hi Mark, Thanks for the information. So, SHR is going to be out of HP support in near future ? Regards/Hari
HPE Expert

Re: SOM10.10 Integration is possible with SHR 9.30

Hello Hari,

SHR (Service Health Reporter) used SAP Business Objects Enterprise XI 3.1 underneath.   SAP announced the end of life for Business Objects Enterprise XI 3.1 last year.  Hewlett Packard Enterprise can no longer distribute SAP Business Objects Enterprise XI 3.1 with any of their products as of Dec. 20th, 2015.  We cannot even make it available for download on the SSO portal to existing customers.

This does not mean that SHR is not supported.  SHR 9.3x is supported until Sep. 30th, 2017.
https://softwaresupport.hpe.com/web/softwaresupport/document/-/facetsearch/document/KM01989582

With the introduction of Operations Bridge Reporter (OBR) 10.00, we use SAP Business Objects Enterprise 4.1 SP6, so this issue does not exist.

I hope that this helps answer your questions.

Regards,

Mark

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Mark Butler
HPE SW Support Engineer
https://softwaresupport.hpe.com/
Trusted Contributor

Re: SOM10.10 Integration is possible with SHR 9.30

Hi Mark,
Thanks again for the detailed information.


Best regards, Hari