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Suddenly our Storage Essential can't discovery anymore

Occasional Visitor

Suddenly our Storage Essential can't discovery anymore

[ Edited ]

We have 20 Virtual Machine (3 VM installed W2K3-ENT & the rest is RHEL 5). We was successfully discovered 12 VM in Storage Essential.
This morning we can't discovered anymore the rest of vm, we always get an error message "Discovery failed due to CIM error"
Why this suddenly happen to our system?
Whereas, we still discovered it yesterday afternoon, and this morning we can't discovery. There is no changing in our system.
I sent appiq log file to help you, to determine our problem.

Best Regards,


Chandra

 

 

 

P.S. This thread has been moved from Storage Area Networks (SAN) (Enterprise) to Storage Essentials Support and News Forum. - Hp Forum Moderator

2 REPLIES
Trusted Contributor

Re: Suddenly our Storage Essential can't discovery anymore

Hi,

You need the SMI-S provider for the switches as well as the CIM extensions for the servers.

http://h20000.www2.hp.com/bc/docs/support/Support
Manual/c01070444/c01070444.pdf?jumpid=reg_R1
002_USEN

Thanks,
Srikanth
Honored Contributor

Re: Suddenly our Storage Essential can't discovery anymore

Hi,

try stopping and starting the AppStorManager Service on the Storage Essentials Server.
If it takes a very long time and you get an error stopping the service, go to task manager, look under processes and see if there are any storcimom processes running. (Storcimom1.exe, Storcimomdefault.exe, etc.) If so, end those processes, and then see if the AppStorManager service has stopped (you will have to refresh the services window). If it is then stopped, start the service again.

Then you should try your discovery again.

Regards,
Stephen