HP SSSU

[pyc_1]

I try to use the following SSSU command on Windows 2003 server that connect to EVA4000 and has eva command view install.

NoSystemSelected> select manager 10.153.16.20 user=administrator password=administrator
NoSystemSelected> show system

the following error is displayed :

Error: EMClientAPITNG error ->
EMCLIENTTAPI_PERMISSIONDENIED_ERROR : Invalid username or password

I tried to use the Windows 2003 Administrator User and password, the same error displayed.

Any advise

P.S. This thread has been moved from Storage Area Networks (SAN) (Enterprise) to HP Storage System Scripting Utility (SSSU). HP Forum MOderator

[Medet Zhanaidarov]

Enter username and password of "Web administrator". No use the username and password of Windows 2003.

[Mike Reznak]

Hi,

yeap. Here is what manual says.

SSSU Command Reference
These switches are described in the following paragraphs.
PASSWORD=
Password associated with the username that you use to access the command view
eva.

Mike

[Burg · Accepted solution]

i guess this here will help. Had the same problem (its from the manual):

"ProLiant servers and Smartstart 7.2
If you will be running the utility on a ProLiant server, please read Password security incompatibility in
the HP StorageWorks Command View EVA installation guide"


"Troubleshooting HP Command View EVA
This section describes issues you may encounter and the actions to resolve them.
Login failure
ProLiant servers include the SmartStart utility to assist with operating system and software installation
and array configuration. Using Smart Start 7.2 may cause login failures for applications using the HP
Command View EVA API. Specifically, a login failure will occur if you build the management server using
SmartStart 7.2 and then install the HP Command View EVA software suite.
NOTE:
Using SmartStart 7.2 to upgrade a management server on which HP Command View EVA was previously
installed will not cause the login failure to occur.
The following applications are affected:
-HP Command View EVAPerf
-Navigator
-HP OpenView Storage Area Manager DPI
-HP Replication Solutions Manager
-SMI-S EVA
-HP Storage Essentials
-Storage System Scripting Utility
-Support Data Collector
-WEBES
To resolve this issue, you must reset the HP Command View EVA API password. After installing HP
Command View EVA on a ProLiant server that uses SmartStart 7.2, run the following executable (where
administrator is the new password you want to use):
C:\Program Files\Hewlett-Packard\SANworks\Element Manager for StorageWorks
HSV\Bin\elmsetup.exe -pA:administrator -f
Go to the Services window and restart the HP Command View EVA service. The new password takes
effect only after you restart this service.
HP StorageWorks Command View EVA installation guide 17
Consider the following when using this procedure:
-Only a user with system administrator authority can reset the HP Command View API password.
-If security of the executable used to reset the password is a concern, HP recommends that you
remove this executable from the server. For example, you could put the utility on a CD and
store the CD in a secure location.
-You can use this executable to reset the password if it is forgotten."

[pyc_1]

Thanks to all. After reseting a password by using elmsetup.exe, now it works fine.

[rianui]

Hi,

After trying the 'elmsetup' resolution way it didn't work for me. I could go as far as C:\Program Files\Hewlett-Packard\SANworks\Element Manager for StorageWorks
HSV
but could not get to this sub-folder:
\Bin\elmsetup.exe -pA:administrator -f

It could have been that I had not installed some files.
Anyway after much struggle with this I managed to resolve it and access Command View EVA.
NOTE: My system is a Prolinat DL380 G5 running Windows 2003 Storage Server R2.
This is what I did.
-Right click My Computer-Manage
-Open Local Users and Groups and go to Groups.
-On the right side pane is a list of names. Storage .... are listed here.
-Double click on both and add admin rights (or the required user rights), save and exit.
-Open Comand view EVA and it goes through!
At least it did for me.
Hope this helps.

GK