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тАО02-18-2010 03:26 AM
тАО02-18-2010 03:26 AM
PolyServe 3.6.1 with MS SQL pack
SQL Server 2000 SP4
PolyServe Server 3.6.1 (no hotfix)
PolyServe DB 3.6.1 (no hotfix)
Hi, I have been trying to install a SQL Server 2000 hotfix (Microsoft KB916287)(SQL2000-KB916287-v8.00.2187-x86x64-ENU.exe) using the polyserve 'upgrade SQL' menu option.
The upgrade always fails with the following error.
Error summary:
MEDPOL1
15502:Setup location not found: Could not access: D:\SQL2000-KB916287-v8.00.2187-x86x64-ENU.exe\x86\setup
The file D:\SQL2000-KB916287-v8.00.2187-x86x64-ENU.exe is on the root of the D drive
The file location in the polyserve product configuration is also correct.
Andrew Hodge
However there
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тАО02-18-2010 03:28 AM
тАО02-18-2010 03:28 AM
Re: PolyServe 3.6.1 with MS SQL pack
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тАО02-18-2010 09:16 AM
тАО02-18-2010 09:16 AM
Re: PolyServe 3.6.1 with MS SQL pack
If drive D: is not on a shared PolyServe volume, likely the hotfix file is not on drive D: of every node.
Are you connected to the PolyServe Management console via RDP on one of the nodes, or are you running Management Console on a desktop computer?
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тАО02-18-2010 02:15 PM
тАО02-18-2010 02:15 PM
Re: PolyServe 3.6.1 with MS SQL pack
I have tried the file on both a PSFS and NTFS drives. The above example was from a local NTFS drive but I was only going to install the hotfix on the the instance on this machine.
Support have asked me to update to 3.6.1 base hotfix 2 and 3.6.1 db hotfix 1. Neither have made any difference and am still experiencing the same error.
The /x86/setup appended to the end of the executable make me think this is a bug of some sort either with polyserve or with our setup here. The /x86/setup make me think polyserve is thinking this is a service pack install and not a hotfix. I definitely have selected hotfix from the product page.
If i get anything else from support I will post back here
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тАО02-18-2010 04:04 PM
тАО02-18-2010 04:04 PM
Re: PolyServe 3.6.1 with MS SQL pack
Some hotfixes and service packs have issues with the multinode installer.
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тАО03-13-2010 06:40 PM
тАО03-13-2010 06:40 PM
Re: PolyServe 3.6.1 with MS SQL pack
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тАО03-14-2010 11:57 PM
тАО03-14-2010 11:57 PM
Re: PolyServe 3.6.1 with MS SQL pack
Many thanks to all who responded :D