Email Subscription Notifications Suspended Temporarily
We are in the process of making navigation in the Servers and Operating Systems forums simpler and more direct. While doing this, we have to temporarily suspend email notifications for subscriptions. If you are subscribed to one or more discussion boards or blogs in the community, please check them daily to see new content. Notifications will be turned back on in a few days. We apologize for any inconvenience this may cause. Thanks, Warren_Admin
Storage Software
cancel
Showing results for 
Search instead for 
Did you mean: 

sssu.exe error: the storage cell is not initialized

Ramassh
Advisor

sssu.exe error: the storage cell is not initialized

I am receiving:

Error: Error view list pointer is invalid. The storage cell is not initialized.

 

It was working perfectly the day before.

 

SSSU for HP StorageWorks Command View EVA

     | Version: 6.0.2

     | Build: 5

     | NoSystemSelected> SELECT SYSTEM "PROD"

     |

     | PROD> SET OPTIONS ON_ERROR=Exit_on_error NORETRIES

     |

     | PROD> LS DISK FULL XML

     |

     | Error: Error view list pointer is invalid. The storage cell is not initialized.

 

The CommandView EVA is also failing :

Operation Failed - View not built

 

Any idea how I can reinitialise?

 

Thanks

Ramassh

6 REPLIES
Johan Guldmyr
Honored Contributor

Re: sssu.exe error: the storage cell is not initialized

Hi, if you re-initialize you lose all the data. Are you sure you want to re-initialize?

 

You do this via the OCP (the front panel) of the EVA.

 

Do you see any errors while you're there? Sometimes it becomes like this becaues there are some back-end cabling issues. Is your CV server zoned in to both controllers? Maybe the mastership was changed to what used to be the slave. 

SUBHAJIT KHANBARMAN_1
Respected Contributor

Re: sssu.exe error: the storage cell is not initialized

What is the model of the EVA ?

 

What is the CV EVA version ?

 

***********************************************************************************************************

Have you checked the path from Server to the EVA (Use CVUTIL from command prompt on the Management server) – This is to check the Connectivity.

C:\Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorks HSV>cvutil paths

More specific: cvutil.exe paths -wwn <WWN>

 

*******************************************************************************************************************

 

You can try reboot of the master controller and check the status.

Ramassh
Advisor

Re: sssu.exe error: the storage cell is not initialized

Hi

 

Thanks for your replies. There is no cvutil under:

C:\Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorks HSV

 

This is a EVA 5000.

 

The SAN/disks are working fine. Only the web interface and sssu are failing.

 

Cheers

Ramassh

Johan Guldmyr
Honored Contributor

Re: sssu.exe error: the storage cell is not initialized

Maybe the cvutil wasn't invented - but it's probably called something else and installed somewhere else with CV 6.0.

Ramassh: be sure to check out the zoning. Or does your CV server have presented disks to it too that are working?
Ramassh
Advisor

Re: sssu.exe error: the storage cell is not initialized

Thanks Guldmyr. Can you please advise how I can check the zoning here?

I have hone through all exe files in that path, but couldn't find anything like cvutil.

 

Cheers

Ramassh

 

Johan Guldmyr
Honored Contributor

Re: sssu.exe error: the storage cell is not initialized

Zoning you check in the SAN-switches.