StoreEasy Storage

Active Health System log from HPE StoreEasy

 
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DoHuuBa
Contributor

Active Health System log from HPE StoreEasy

HPE support asks you to provide the Active Health System log from HPE StoreEasy 1660 Storage to expedite a troubleshooting process. Which procedures will generate the AHS log for HPE Support? (Choose two.)

  1. Download the AHS log from Server Manager dashboard
  2. Download the AHS log from Federation dashboard in StoreEasy Management Console
  3. Log in to the StoreEasy system with SSH and use the hpessacli command
  4. Boot to Intelligent Provisioning and download the AHS log from maintenance section
  5. Configure Remote Support on the iLO to send the log to HPE
1 REPLY 1
Josh94K
HPE Pro
Solution

Re: Active Health System log from HPE StoreEasy

Hello @DoHuuBa 
Hope you are doing well!
you can use the following methods to generate the AHS log for HPE Support

  1. Boot to Intelligent Provisioning and download the AHS log from the maintenance section
  2. Configure Remote Support on the iLO to send the log to HPE

 

@DoHuuBa  I hope this helps! 
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