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тАО07-05-2021 01:19 AM
тАО07-05-2021 01:19 AM
HPE support asks you to provide the Active Health System log from HPE StoreEasy 1660 Storage to expedite a troubleshooting process. Which procedures will generate the AHS log for HPE Support? (Choose two.)
- Download the AHS log from Server Manager dashboard
- Download the AHS log from Federation dashboard in StoreEasy Management Console
- Log in to the StoreEasy system with SSH and use the hpessacli command
- Boot to Intelligent Provisioning and download the AHS log from maintenance section
- Configure Remote Support on the iLO to send the log to HPE
Solved! Go to Solution.
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тАО07-05-2021 08:23 AM
тАО07-05-2021 08:23 AM
SolutionHello @DoHuuBa
Hope you are doing well!
you can use the following methods to generate the AHS log for HPE Support
- Boot to Intelligent Provisioning and download the AHS log from the maintenance section
- Configure Remote Support on the iLO to send the log to HPE
@DoHuuBa I hope this helps!
If you feel this was helpful, Please HIT that KUDOS! thumb below!
Note: "While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company."
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тАО07-22-2022 07:12 AM
тАО07-22-2022 07:12 AM
Re: Active Health System log from HPE StoreEasy
I think the below are the answers
- Download the AHS log from Federation dashboard in StoreEasy Management Console
- Boot to Intelligent Provisioning and download the AHS log from maintenance section