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05-19-2008 05:29 AM
05-19-2008 05:29 AM
AiO Backup Error Messages
We have 2 AiO 1200s; both exhibiting the same event log messages:
---------------------------------------------
Event Type: Error
Event Source: All-in-One Storage Manager (Server)
Event Category: None
Event ID: 0
Date: 5/19/2008
Time: 9:13:30 AM
User: N/A
Computer: DDDD
Description:
BackupManager: BackupSupport is failing
---------------------------------------------
Event Type: Warning
Event Source: All-in-One Storage Manager (Server)
Event Category: None
Event ID: 0
Date: 5/19/2008
Time: 9:13:30 AM
User: N/A
Computer: DDDD
Description:
Error during Backup discovery.
--------------------------------------------
Both servers have been getting this since day 1. We don't do any HP backups on the systems and removed the HP backup software upon installation as a requirement of the customer.
Thanks
---------------------------------------------
Event Type: Error
Event Source: All-in-One Storage Manager (Server)
Event Category: None
Event ID: 0
Date: 5/19/2008
Time: 9:13:30 AM
User: N/A
Computer: DDDD
Description:
BackupManager: BackupSupport is failing
---------------------------------------------
Event Type: Warning
Event Source: All-in-One Storage Manager (Server)
Event Category: None
Event ID: 0
Date: 5/19/2008
Time: 9:13:30 AM
User: N/A
Computer: DDDD
Description:
Error during Backup discovery.
--------------------------------------------
Both servers have been getting this since day 1. We don't do any HP backups on the systems and removed the HP backup software upon installation as a requirement of the customer.
Thanks
1 REPLY 1
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05-20-2008 12:16 PM
05-20-2008 12:16 PM
Re: AiO Backup Error Messages
Unfortunately Data Protector Express must be installed to avoid these messages. Future AiO releases will remove this restriction. You may reinstall DPX by running the installer (the .exe) at C:\hpnas\components\DPX. After re-installing DPX, please also run the AddAsmBackupUser.cmd batch file which is located in the same folder. This adds the ASMbackup DPX user that is used for AiO integration.
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