StoreEasy Storage

AiO Backup Error Messages

 
boxerboys
Occasional Contributor

AiO Backup Error Messages

We have 2 AiO 1200s; both exhibiting the same event log messages:
---------------------------------------------
Event Type: Error
Event Source: All-in-One Storage Manager (Server)
Event Category: None
Event ID: 0
Date: 5/19/2008
Time: 9:13:30 AM
User: N/A
Computer: DDDD
Description:
BackupManager: BackupSupport is failing
---------------------------------------------
Event Type: Warning
Event Source: All-in-One Storage Manager (Server)
Event Category: None
Event ID: 0
Date: 5/19/2008
Time: 9:13:30 AM
User: N/A
Computer: DDDD
Description:
Error during Backup discovery.
--------------------------------------------

Both servers have been getting this since day 1. We don't do any HP backups on the systems and removed the HP backup software upon installation as a requirement of the customer.

Thanks

1 REPLY 1
Carlton Bickford
Occasional Advisor

Re: AiO Backup Error Messages

Unfortunately Data Protector Express must be installed to avoid these messages. Future AiO releases will remove this restriction. You may reinstall DPX by running the installer (the .exe) at C:\hpnas\components\DPX. After re-installing DPX, please also run the AddAsmBackupUser.cmd batch file which is located in the same folder. This adds the ASMbackup DPX user that is used for AiO integration.