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EasyStore 1860 compatibility with HP OneView

 
Siddhaya
New Member

EasyStore 1860 compatibility with HP OneView

Hello

I was trying to connect our HPE Store Easy 1860 servers to HP OneView. I was able to add the server to OneView but unable to add remote support on them. 

In OneView when I select the remote support section it shows "Remote Support is not supported for this device"

When I go to ILO of that server->Remote support->Select "Connect this server through HPE remote support host server" after entering the server ip address and port number "I get an error which says HPE Remote Support Receiver temporarily unavailable. Please retry later (General receive error)"

Is Store Easy 1860 supported by HP OneView?

 

2 REPLIES 2
arun_r
HPE Pro

Re: EasyStore 1860 compatibility with HP OneView

Hi,

Storeasy 1860 is not compatible with One view as per the support matrix.

However, its compatible with HPE IRS (Insight remote support)

https://techlibrary.hpe.com/us/en/enterprise/servers/supportmatrix/insight_rs.aspx

You may log a case with HPE to get assistance with IRS configuration.

I am an HPE Employee

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arun_r
HPE Pro

Re: EasyStore 1860 compatibility with HP OneView

Hello,

I hope the below provided information has helped you.

Kindly let me know if you have further queries  or the status.

I am an HPE Employee

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