HP AIO 600 - cannot recover - urgent help appreciated

[Neil Robb_1]

Hi,

We've logged a case with HP (4619740487).

Basically x2 disks in a RAID 5 array failed this morning. We lost the server.

So - we popped in Smartstart, wiped the arrays, rebooted and pressed ESC when the E200i tried to automatically create a volume, booted from the recovery DVD (ver 1.3) which configured the disks ok, rebooted, and then it tried to apply the image from the DVD - its erroring with 'Symantec Ghost error 518 - the image is invalid'.

Please please help us - this is our backup server (which we've backed up) and urgently need to get the OS back on it to recover.

[Neil Robb_1]

Little update - went back into the E200i config (F8) menu and wiped the logical drives again (the ones that the first attempt at recovery made)

Loaded recovery disk again - its now in the process of copying the image, so its managed to get further now which is good but fingers crossed it finishes okay. Will keep you posted.

[Neil Robb_1]

Okay this worked (wiping config and starting again). We now have a blank Windows Storage Server 2003 R2 curtosey of the HP recovery DVD.

Now just need to call Symantec to get them to restore the media server!

Will close this thread.

[Neil Robb_1]

Solution was to wipe the config in the F8 menu and start the setup process again. The dreaded image error did not re-occur thankfully.