StoreEasy Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

HP StoreEasy 1650 Storage: "Not be Authenticated As Genuine HPE drive"

Azan
Occasional Contributor

HP StoreEasy 1650 Storage: "Not be Authenticated As Genuine HPE drive"

Hi Team, 

We are facing alert "Not be Authenticated As Genuine HPE drive" on 4 HDDs on Bay, 1, 2, 3 & 4. Remaining 4 HDDs showing normal status in SSA or in other logs.

Below steps performed but still same issue:

1) Upgrade firmwares.

2) Replaced one HDD in Bay 4 for just checking

3) Replaced SAS/SATA backplane

4 ) Replaced SAS Expander Card.

But still faced the below alert in SSA and in other logs. need help or advise, please.

Alert.JPG

 

 

 

 

 

1 REPLY
Venkata_Reddy
Occasional Visitor

Re: HP StoreEasy 1650 Storage: "Not be Authenticated As Genuine HPE drive"

# Did We updated Controller And SAS expander firmware to latest.

# If yes this could be due to communciation issue of SAS cable, As HDD in Bay4, backplane and SAS Expander got replaced already