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тАО11-24-2021 01:37 PM - last edited on тАО11-29-2021 12:13 AM by support_s
тАО11-24-2021 01:37 PM - last edited on тАО11-29-2021 12:13 AM by support_s
High CPU usage on StoreEasy 1660
I am working on a StoreEasy 1660 that was installed some time ago, but never used. I upgraded the Management Console to 1.3.2.40 and everything there looks okay. I do see very high CPU usage on this server with the majority of usage being by Powershell. With the Management Console open it is running around 90% CPU usage and with the console closed it it drops to around 70%.
I am seeing errors connecting to remote server in both the StoreEasy Management Console (FormURLs) and Metric Montoring (pushgateway) logs.
Any ideas why these connections could be failing and if they are hanging Powershell?
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тАО11-26-2021 12:05 AM
тАО11-26-2021 12:05 AM
Re: High CPU usage on StoreEasy 1660
Hi,
Please disable following services temporarily in the server
HPE StoreEasy metric collection service
HPE StoreEasy telemetry service
Check whether CPU and memory usage reduces significantly.
If SEMC is found to be the cause of high CPU and memory usage , please log a support case for detailed investigation.
While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company
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тАО11-29-2021 05:49 AM
тАО11-29-2021 05:49 AM
Re: High CPU usage on StoreEasy 1660
Thank you for the advice. The CPU usage dropped signiifacantly when I disabled the services. I will log a support case.