NAS X1600 Windows Storage Server problem

[Johan Guldmyr]

You could run the Firmware DVD on it in regards to the firmwares. But it should be good to go.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-98ce7a50a19a4d4994aaad8d0e&taskId=135&swLang=8〈=en&cc=us&idx=2&mode=4&

I do not know how long it will take to run the QR.

[Monty Phillips]

Hi Muhammad,

I don't recall the exact image size, but it is 12+ GB in size.

I hope by now it successfully re-imaged for you. Did the QR complete for you?

[MUHAMMAD RAHEEL LODHI_1]

yes it is now working thanx for your support

[MUHAMMAD RAHEEL LODHI_1]

after successful installation of operating system, i am having problem with the server that it restarts automatically after about 10 mins or so... i have checked the event viewer for this and found the below error,

event 257 : the server you are running cannot run HP StorageWorks network storage system properly. You may be in violation of your license agreement.

please advice

[MUHAMMAD RAHEEL LODHI_1]

anyone have any idea about it

[MUHAMMAD RAHEEL LODHI_1]

please also note that we have upgraded the firmware too...

[Johan Guldmyr]

Contact HP.

Or reinstall, maybe something happened during install..

[BrianGiz]

FIXED IT (work around)!

Hello - I just lived this exact situation.  We have a X1400 G2 that the system board had failed on (no POST).  (Product ID: BV854SB).  After the technician came out, installed a new board, updated BIOS, set serial number and product number, the server would continually reboot every 10 minutes with the Event 257.  After spending 1/2 a day with HP support, they dispatched the tech again with another new board, to no avail.  Every sticker on our box has product ID BV854SB, but I noticed that the HP support article about this error, listed two other Product IDs for this error on an X1400.  So....

I came in the next morning and had the brainstorm of changing the product ID to one of the others in the document.  In BIOS, I changed the product ID from BV854SB to BV854A, and this worked.  I now have a log event that the HP Storageworks software has PASSED verification, and the box has worked flawlessly every since.

I have sent this work-around to HP support in hopes that they could find a real fix.