NAS4000

 
Lourdes Calvo
Occasional Contributor

NAS4000

I have two NAS4000 on two different locations. These machines are conected to a MSA1000, where there are user's date on shared folders. Since 17th March the shares are loosing randomly. The curious thing is that it happens on the two NAS t at the same time.

I have seen that Computer Browser service stops when this happens. In the application event log there's an error that says:

"Faulting application svchost.exe, version 5.2.3790.0, faulting module msvcrt.dll, version 7.0.3790.0, fault address 0x00034d33."

Can you help me?

In that servers we have Brightstor ARC Serve installed. It's the only extra application that is installed.
We have another NAS4000 outside our firewall and we are not having any problem with it. It's a very strange thing!!!!

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5 REPLIES 5
peyrache
Respected Contributor

Re: NAS4000

hello
did you install latest services release ?
JYP
Lourdes Calvo
Occasional Contributor

Re: NAS4000

I tried to install service release 5.5., but it failed. I had to undo what I had done.
I'm thinking about trying to install service release 5.6.
What do you think?
peyrache
Respected Contributor

Re: NAS4000

also post error message if still occured during 5.6 update
JYP
peyrache
Respected Contributor

Re: NAS4000

5.6 then 6.6 should be the good road
JYP
Lourdes Calvo
Occasional Contributor

Re: NAS4000

Thanks for your replies.
Yesterday I installed service released 5.6 and everything went ok.