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Storage Server Service Release 5.6 installation error

 
eyevan01
New Member

Storage Server Service Release 5.6 installation error

I have an HP ProLiant DL100 G2 Storage Server. I am trying to install Service Release 5.6 that I have downloaded for this server. I checked to make sure I have downloaded the right one.

When ever I try to install it I get this message at the beginning of the installation

"The Storage Server Service Release Setup has been run on an invalid Storage Server system and cannot continue."

I can't figure out what is wrong. Please help! Thank you!
2 REPLIES 2
todehnal
New Member

Re: Storage Server Service Release 5.6 installation error

I was able to solve it by entering correct PN and SN in BIOS.
https://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1109469
brad-b
New Member

Re: Storage Server Service Release 5.6 installation error

Hi, I have the same problem but I already have the PN and SN in bios.

 

Tried all the service release's I could find and same complaint.

 

Help, how can I fix this and update the bios in this machine?