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Unable to install HP RSM v3.0 HA

 
HieuCao
New Member

Unable to install HP RSM v3.0 HA

I am having a problem with installing HP RSM v3.0 Host Agent on a Windows 2003 Enterprise SP1 server.

Originally, there was already an HP host agent v1.1 installed on it, so I went to Add/Remove program to uninstall it. The uninstallation went fine, but I couldn't install Host Agent v3.0 because it keeps telling me that "it detects RSM HA v1.1 out there still..", but there's no traces of HA v1.1 on the HD that I can tell. It must have read something from the registry, but I don't know which register keys to delete.

Has anyone encountered this problem before? Any input is greatly appreciated.

Thanks!
hieu
1 REPLY 1
HieuCao
New Member

Re: Unable to install HP RSM v3.0 HA

The host agent that I am trying to install so it would talk to the HP StorageWorks EVA 4000

hieu