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10-03-2007 09:52 AM
10-03-2007 09:52 AM
Unable to install HP RSM v3.0 HA
I am having a problem with installing HP RSM v3.0 Host Agent on a Windows 2003 Enterprise SP1 server.
Originally, there was already an HP host agent v1.1 installed on it, so I went to Add/Remove program to uninstall it. The uninstallation went fine, but I couldn't install Host Agent v3.0 because it keeps telling me that "it detects RSM HA v1.1 out there still..", but there's no traces of HA v1.1 on the HD that I can tell. It must have read something from the registry, but I don't know which register keys to delete.
Has anyone encountered this problem before? Any input is greatly appreciated.
Thanks!
hieu
Originally, there was already an HP host agent v1.1 installed on it, so I went to Add/Remove program to uninstall it. The uninstallation went fine, but I couldn't install Host Agent v3.0 because it keeps telling me that "it detects RSM HA v1.1 out there still..", but there's no traces of HA v1.1 on the HD that I can tell. It must have read something from the registry, but I don't know which register keys to delete.
Has anyone encountered this problem before? Any input is greatly appreciated.
Thanks!
hieu
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10-03-2007 09:54 AM
10-03-2007 09:54 AM
Re: Unable to install HP RSM v3.0 HA
The host agent that I am trying to install so it would talk to the HP StorageWorks EVA 4000
hieu
hieu
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