412911B21-SC11Xe Host Bus Adapter

[Jon Steele]

HI,

We have a customer that wants to use this
HP Single Channel Ultra320 PCI-E SC11Xe Host Bus Adapter (412911-B21) Below is what they are trying to use it in and the problems they are having. I cannot find anywhere where this card is compatible with an IBM machine.



They say they are using them with an IBM System x3650 M3 and upon installing the SCSI controllers in the same server, it causes the OS (Microsoft Windows 2003 Server, Standard Edition with Service Pack 2) to hang.

Any help will be appreciated.

Thanks
Jon

[Rajat Bhargava · Accepted solution]

Jon,

I think you should point the customer to IBM. I tried looking for a list of compatible servers but could find only Proliants listed.

Rajat

[SABManoj]

HI Jon,

I guess card should be supported. Refer to this link
http://www.hp.com/products1/storage/compatibility/tapebackup/ThirdParty/index.html#IBM

Also, check latest drivers and BIOS

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3191202&prodTypeId=329290&prodSeriesId=3191201&swLang=8&taskId=135&swEnvOID=1005

Hope this helps.

Cheers!

[Jon Steele]

Thank you