5gb Colorado Replacement

[Chuck Lewis]

Before the owner of the computer store I worked for passed away, one of the customers had a program which required DOS networking in a Netware environment. A 5GB internal tape drive in one of the workstations has been giving her excellent service until last night. It is now reporting a tape removal error while the tape is in,exchanging tapes has no effect on the error. I have assumed the tape drive has gone bad, but the customer cannot seem to find any 5GB tape drives for sale anymore. Anybody outthere got any helpful hints??

[CA923306]

Sometimes you can get lucky and find such drives for sale on e-bay. What the customer could try is to download Tape Diagnostic from hp.com > support and drivers website and rund diagnostic testing on the drive to check its installation and operational ability. I would recommend this before purchasing a new drive.

Another option is to run retention on the read write head. This is done in CB II in the tools menu. It will clean the read/write head and might re-instate functionality.

Also try uninstalling and reinstalling CB II on the system.

Hope this is helpful.

Thank you.

Tom Cuttriss