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90:51 error


90:51 error

hallo all
i have MSL 6030 tape library with data protector 5.5 when i try to start a backup the error massage( 90:51 -can not write to device 1117 the request can't be performed because I/O error and tape media be poor
all patches downloaded and logical disk manager service stoped and FC service in inactive list but problems not fixed
Dirk Lange
Occasional Advisor

Re: 90:51 error


at first please check if the removable storage manager is disabled.
If the Library is FC connected there are some recommendations with DP 5.5:
if scsiport driver is used -> disable devices in Windows Device Manager
if Storport Driver is used -> enable Devices in Windows Device Manager and install latest storport.sys from MS.
Try to test the Drive with Library and Tape Tools (Assessment Test). Install latest Firmware...