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ArcServe does not recognise tape drive, but Windows System Does

Ayman Altounji
Valued Contributor

ArcServe does not recognise tape drive, but Windows System Does

Hello,

I have just installed a 20/40GB DAT drive in a Pro 370, I have installed it on the default SCSI id of 6. There is power to it and it is connected.

I have installed the drivers in Windows 2000, and Windows Device Manager says the device is working correctly.

However Arcserve does not see the device at all.

Any pointers ?,

thanks
1 REPLY
Ayman Altounji
Valued Contributor

Re: ArcServe does not recognise tape drive, but Windows System Does

That's your problem, arcserve requires no drivers for windows installed, remove the drivers all should be ok