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Autoloader 1/8 Cartridge Memory / Missing or unreadable barcode

Carolus
Occasional Visitor

Autoloader 1/8 Cartridge Memory / Missing or unreadable barcode

Hello: I have a 1/8 Autoloader, which only allows me to read the tapes, but does not allow me to write.
When diagnosed with "HPE Library and Tape Tools" reports me -> Rule 8.12 (Cartridge Memory / Missing or unreadable barcode).

And update the firmware to the latest versions; but the continuous error.

It also performs tests with a new tape and error is the same.

If anyone has any idea to solve the problem, they are greatly appreciate it.