BD 01 error - HP StorageWorks 1/8 Tape Autoloader with an Ultrium 960 Drive

[Quek Shu Wen]

recently i encounter this error in the middle of the backup on the autoloader LCD display : BD 01.

And the tape status will then later turn to poor status and all backup fail.

Can anyone advice on this?
OS: Window 2000

[Marino Meloni_1]

looks like the communication between the loader and the drive has a problem.
Try to power cycle the unit

marino

[Quek Shu Wen]

Hi there

Thanks
Problem solve

[Quek Shu Wen]

Hi Marino,

Previously u told me to power cycle the unit, how am i go about to do that?

I restart the autoloader and it gone. after one week it happens again.
SCSI Connection between the autoloader and the server have already tighten.

Do u know why is it like this?

[Marino Meloni_1]

I do not know why this occurs, and the communication error in internaly on the dedicated bus. This may occurs due to multiple factors, a defective unit, or a busy drive, or power/grounding problems.
just be sure to have the latest FW installed on both the drive and the autoloader
Marino

[Jeremy_Packer]

I know that the SCSI connection will cause that error, but so will the status Identifier cable being unplugged. Ensure the small (usually 5 or 6 wire) connector is plugged in as well