Backup Job don't stop before pulling eject lever

[Christian Bieletzki]

I have problems with a Quantum DLT Device (inside the HP Sure Store) with Veritas Backup Exec. The job terminates only if I pull the eject lever. Unless if the option eject tape after backup is set the job is still running and prevents the printout of a job log. Does anybody have encountered thios problem too?

Christian

[harry d brown jr]

Christian,

You need to contact Veritas and ask them what needs to be done. It might require a firmware upgrade, or a simple patch to the OS, or a fix to their software.

live free or die
harry

[Christian Bieletzki]

The problem is that there is no patch available from Veritas. The latest firmware of the tape is installed and additionally the tape has been replaced but no result. I have no idears any more...

Thank you for your info. Du you have other contact information to Veritas support? I used the links from the webpage but support has only the idear to install the latest NT service pack...

Christian

[harry d brown jr]

Christian,

I can only suggest starting here:

http://support.veritas.com/prodlist_path_ftp.htm

You might try using the link to email them also.

live free or die
harry