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Backup error Arcserv backup 11.1

Kristiaan Jansen
Occasional Visitor

Backup error Arcserv backup 11.1

I get an E3719 Unable to write to media. error

(media=tape vrij#2 (aug) [s/n: ], EC=ILLEGAL COMMAND

it allways worked well until now!!

please help
6 REPLIES
David Ruska
Honored Contributor

Re: Backup error Arcserv backup 11.1

What changed?

Is the media write protected?
Have you tried a new tape?
Did any configurations change like block size settings?

What type of tape drive/library are you using?
The journey IS the reward.
Kristiaan Jansen
Occasional Visitor

Re: Backup error Arcserv backup 11.1

notting realy changed, i am using the DLT VS80i, the tape seems ok and i'll try anotherone.

i allso get the following error:
E3713 Unable to read from media (media=T, EC=Hardware error)

greetz
David Ruska
Honored Contributor

Re: Backup error Arcserv backup 11.1

If this an an HP VS80 tape drive, then you can install the HP Library & Tape Tools (http://www.hp.com/support/tapetools) diagnostic program (runs on most OS platforms).

Run the device analysis test first, as it will check the drive logs for any reported problems. There is a drive assessment test you can also run which will test it. It's recommended to run that on a new or known good tape.

You can also generate a "support ticket" for the device and I could review the device error logs in detail.
The journey IS the reward.
Kristiaan Jansen
Occasional Visitor

Re: Backup error Arcserv backup 11.1

i'll do that, thanks verry mutch.

i'll post the results tomorrow, thanks again
Mohamad Bakhtiar
Occasional Visitor

Re: Backup error Arcserv backup 11.1

im facing the same problem too.
i need to diagnosis using the tape tools but the link given is not found. http://www.hp.com/support/tapetools
Mohamad Bakhtiar
Occasional Visitor

Re: Backup error Arcserv backup 11.1

oh ok... please ignore my previous message. The link is fine now