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Blinking Red Lights on Surestore Tape Array 5300

 
CA1076234
New Member

Blinking Red Lights on Surestore Tape Array 5300

We are getting successful backups on our Surestore Tape Array 5300 but when we come into work in the morning, the tape array lights are blinking together and they are all red. When we open our Arcserv software it shows the drives as offline. The only way to get the drives to work is to unplug the power from the back of the array and then plug it back in. Is this a power issue?
3 REPLIES 3
CA1076234
New Member

Re: Blinking Red Lights on Surestore Tape Array 5300

Also, how do I do a search in this forum for a particular topic?
CA713937
Honored Contributor

Re: Blinking Red Lights on Surestore Tape Array 5300

To search the forums, use the 'search:" box on the top of the web page. You might also want to click on 'more options' and select both the ITRC and the business discussion forums, as tape products appear in both.
The journey IS the reward.
CA713937
Honored Contributor

Re: Blinking Red Lights on Surestore Tape Array 5300

Here's the getting started guide for the 5300:
http://h200002.www2.hp.com/bc/docs/support/SupportManual/lpg28903/lpg28903.pdf

Page 38 tells how to troubleshoot the LEDs.
The journey IS the reward.