C1533A with XP Pro

[Paul M Tate]

I am trying to get my C1533A dds2 unit to work with XP Pro, the Remote storage service fails with:
Event ID: 168
Computer: VALE02
Description:
RSM cannot manage library Tape0. Failed to communicate with device or obtain device setup information.
I have downloaded Tape Tools and this does not find the unit and when I double click the adapter it failes with error 10. Device manager then loses the tape unit all together until I reboot.
Any ideas welcome
TIA

Paul M Tate
note the unit works ok on WIndows 2ks on my Proliant.

[Vincent Farrugia]

Hello,

Make sure you have TapeWare 6.3, that's the only supported one for XP.

HTH,
Vince

[Arimo Laine_2]

Since troubleshooting utility cannot find the drive either, check does the SCSI HBA find it when you boot the server.

If it does, check your HBA drivers.

[Paul M Tate]

The adapter bios finds the tape unit, Windows XP finds the tape unit, the adapter is an Iwill Side-2936UW-E using XP's default Advansys 3550 drivers, there doesn't appear to be any later drivers.

I updated the tape unit bios via my Compaq Proliant, still no lucj with XP Pro.