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тАО12-28-2005 04:11 AM
тАО12-28-2005 04:11 AM
Can't clean StorageWorks DAT 40x6
Please note that the tape backup jobs are running wihout errors. Also note that I have tried a new (never used) tape magazine and tapes and got the same error. Also note that I only recently began administering this system and have never successfully run a cleaning job on this device.
I have contacted Veritas about this and they say it must be a problem with the tape drive.
Any suggestions?
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тАО12-28-2005 06:50 AM
тАО12-28-2005 06:50 AM
Re: Can't clean StorageWorks DAT 40x6
Have you tried chaning the cleaning cartridge? The cleaning cartridge may be expired.
Do you see any error on LCD display when this happens? What you see the drive status ( physical LEDs and in the backup s/w)
Did you try manual cleaning menthod?
When it happens , you can LTT and collect the support ticket. You can run drive test to make sure it is OK.
Refer following doc
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=42856&prodTypeId=12169&prodSeriesId=42856&objectID=c00048372#clean
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тАО12-29-2005 01:10 AM
тАО12-29-2005 01:10 AM
Re: Can't clean StorageWorks DAT 40x6
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тАО12-29-2005 03:07 AM
тАО12-29-2005 03:07 AM
Re: Can't clean StorageWorks DAT 40x6
I am glad you could get a pointer to resolve the issue.
I guess you are a new ITRC member.
Welcome to ITRC Forum!!!!
I hope you have read about how the ITRC forum works. Being a new member, you should know the spirit of ITRC forums.
Read the guidelines at
http://forums.itrc.hp.com
and FAQ at http://forums1.itrc.hp.com/service/forums/helptips.do?#28
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тАО12-30-2005 02:30 AM
тАО12-30-2005 02:30 AM
Re: Can't clean StorageWorks DAT 40x6
after a certain amount of time, the cartridge is unloaded automaticaly and then send back to home position.
I do not know how Bexec manage to do the cleaning of this device, but if he try to controll the device during the cleaning cycle it will end up with an error.
I would suggest to ask this to Veritas support
marino