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Can you explain the following Error Message

Ayman Altounji
Valued Contributor

Can you explain the following Error Message

I have a MSL5026 at one of our remote sites that occasionally fails during the backup with the following error

Fault Code A003 (hard)
Comms free list entry
Re-boot

Although rebooting the library works could someone explain the meaning of this error and and actions I can take to overcome this.
2 REPLIES
Ayman Altounji
Valued Contributor

Re: Can you explain the following Error Message

I have the same problem, do you already know what the problem is? If you know what the problem is could you tell me. Thanks.
Ayman Altounji
Valued Contributor

Re: Can you explain the following Error Message

What firmware revision are you at?
A lot is fixed in 3.11 and I've seen 3.19 but haven't tried it yet.
/charles