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тАО08-17-2002 04:33 AM
тАО08-17-2002 04:33 AM
Colorado 8GB keeps asking for "Insert Media"
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тАО08-17-2002 05:41 AM
тАО08-17-2002 05:41 AM
Re: Colorado 8GB keeps asking for "Insert Media"
If you are saying that the tapediag.exe tells you to insert media, then you may have a problem with your tape drive hardware or (less likely) software corruption of some sort.
When you run tapediag.exe, it should be able to read your tape drive serial number and firmware level. If not, there is certainly a problem.
If tapediag.exe shows the serial number and firmware level, then the tape drive is properly installed. The latest firmware level is V2.08.
You might want to try downloading the V2.08 and reloading the unit firmware. This is something that HP tech support would usually recommend before declaring a hardware problem.
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тАО08-19-2002 03:22 PM
тАО08-19-2002 03:22 PM
Re: Colorado 8GB keeps asking for "Insert Media"
sometimes it helps too, if you set in the BIOS for the IDE port where the drive is connected:
PIO mode = 0
DMA or UDMA = disabled
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тАО08-19-2002 11:25 PM
тАО08-19-2002 11:25 PM
Re: Colorado 8GB keeps asking for "Insert Media"
Basic troubleshooting steps for 5/8GB drives are usually:
Download 2.08 firmware if it doesn't already have it.
Clean the sensor on the drive
http://www.hp.com/cposupport/information_storage/support_doc/lpg12020.html
Retension your media.
cheers
John
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тАО08-21-2002 04:47 PM
тАО08-21-2002 04:47 PM
Re: Colorado 8GB keeps asking for "Insert Media"
Did you clean the head and sensor? If so did it work? I had the exact problem and had to replace the tape drive. It turned out it was a bad drive. I got the exact same errors you did.
Mike