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Command View TL 5.0.0: Can't disable SNMP Trap Receiver, Windows SNMP Trap Receiver stops working.

 
Matthias Zahn_1
Advisor

Command View TL 5.0.0: Can't disable SNMP Trap Receiver, Windows SNMP Trap Receiver stops working.

Hi,

we had installed Remote Support 7.6 and HP SIM on the  same machine. Both products uses the the Windows SNMP Trap Receiver (!).

For remote support on our MSL 4048  tape libs, we need command view tl  (for whatever reason). 

The problem: command view tl 5.0.0 starts it own java based SNMP Trap Receiver, wich causes the windows snmp  trap  receiver  stops working. The is no way the disable it (like older versions of command view tl). 

Pleas fix this. Please contact the guys of the HP SIM, about how to use the windows snmp service...