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Constant Busy Light on Tape Drive

Ayman Altounji
Valued Contributor

Constant Busy Light on Tape Drive

The tape drive in question is a DDS-3 drive installed in a Compaq AlphaServer DS20E running Compaq OpenVMS. The first indication that something was wrong was when it would not accept a tape being loaded into it. I tried dismounting the tape drive, but got a message back that the device is not mounted. I "bounced" the server, and that's when the busy light started blinking, and it will still not load a tape into the drive. I tried a complete power down and reboot, but still the sypmtoms persist. Is there a diagnostic utility available to test this drive, or any suggestions on what else I can try? Thanks to any and all for their help.

Tim Couturier
1 REPLY
Ayman Altounji
Valued Contributor

Re: Constant Busy Light on Tape Drive

Currently AlphaSevers and OpenVMS hardware configurations are not supported via this message board. Please contact the technical support group for this family of products at 1-800-354-9000.