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тАО11-05-2007 04:42 AM
тАО11-05-2007 04:42 AM
I have a DAT 160 USB external tape drive installed in my ML530 Prolian Server, Windows 2000 Server OS. I installed the correct HP driver for the tape drive.
The tape drive is listed in device manager, NO error reported and I can use it from NTBACKUP, so all is OK except that HP Data Protector Express Single Server Edition 3.5-SP1 not recognized the tape drive.
Please Help
Excuse my poor English
Solved! Go to Solution.
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тАО11-06-2007 03:11 AM
тАО11-06-2007 03:11 AM
Re: DAT 160 USB external not detected by Data Protection Express
Have you tried to locate any patches for Data Protector Express. It maybe that DP Express needs some form of update for it to recognise the DAT160 as this is a recent addition to DAT range.
Mike.
p.s. I wish I could speak another language as well as you can.
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тАО11-06-2007 04:45 AM
тАО11-06-2007 04:45 AM
Re: DAT 160 USB external not detected by Data Protection Express
In the document "Data Protector Express Software and Hardware Compatibility" say that DAT160 USB is supported:
ftp://ftp.compaq.com/pub/products/storage/software/datapexp/DataProtectorExpressSupportMatrix12Sep07.pdf
I search for another update for DPX but not find anything else. There is no update for the firmware of DAT 160 USB External drive in HP web site.
The DAT still not recognized by Data Protector Express Single Server Edition 3.5 Service Pack 1.
Any help!!
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тАО11-30-2007 08:37 AM
тАО11-30-2007 08:37 AM
Solutionhttp://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=1144275тМй=en&cc=us&prodTypeId=12169&prodSeriesId=1144272&taskId=135
I installed 3.50 SP2 and it works fine now.
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тАО12-05-2007 07:12 AM
тАО12-05-2007 07:12 AM
Re: DAT 160 USB external not detected by Data Protection Express
Thanks !!!!!