DAT40 Tape Drive

[Ramakrishnan N]

We had installed HP Sure store DAT 40 internal SCSI drive in our server with windows 2000 server which was working fine. When we upgraded OS Windows 2000 to Windows 2003 the same is not working. Can some one help us?

Thanks in advance

[Kurt Beyers.]

Hi,

Is the tape drive detected by the BIOS during the startup of the server?

Do you see the tape drive in the Windows device manager?

Kurt

[Mahesh Kumar Malik]

Hi Ramakrishnan

See if drive is seen in Device Manager. If yes, upgrade the driver to latest one.

Regards
Mahesh

[Ramakrishnan N]

Hi Mahesh and Kurt,

Thanks for the reply,

Is the tape drive detected by the BIOS during the startup of the server?

YES, We do see

Do you see the tape drive in the Windows device manager?

Yes, We do see

upgrade the driver to latest one.

We have done this task also

We are able test with HP StorageWorks Library and Tape Tools. But when we try to take backup it fails. I have attached the error messages with this reply please check this.

[Marino Meloni_1]

Hi,
I do not know what Backup SW you used in the past and which you use now, but did yo tryed with brand new cartridge and or did you format the cartridge first? sound like you are using different block size.
Also there was some Qarticle from Microsoft related to problems with NTBackup

[anand_53]

Hi,
Try disabling the default windows storage service(Removable Storage Service) from services.msc.
and make sure that you have the latest softpaq and psp from HP.com.