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тАО02-16-2006 11:46 PM
тАО02-16-2006 11:46 PM
DLT Autoloader - Tape stuck
During a night backup with Veritas a hardware error occurred (Final error: 0xe00084ed - A hardware error occurred). Tape stuck in drive. I could not unload it so I have turned off the device тАУ also unplugged the power cable.
After inventory check DRIVE IDLE message is displayed.
IтАЩve also tried unload tape, empty drive тАУ I get error 35h -Internal test failed for an unknown reason.
With open drv handle test I was able to remove the tape from drive, but a DRIVE IDLE is still displayed.
What else can I do?
Thanks
After inventory check DRIVE IDLE message is displayed.
IтАЩve also tried unload tape, empty drive тАУ I get error 35h -Internal test failed for an unknown reason.
With open drv handle test I was able to remove the tape from drive, but a DRIVE IDLE is still displayed.
What else can I do?
Thanks
3 REPLIES 3
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тАО02-17-2006 01:01 AM
тАО02-17-2006 01:01 AM
Re: DLT Autoloader - Tape stuck
Denis,
There is a small notch under the DLT drive, you much just push it with you finger and then eject with the DLT hand very gently.
In fact I have done this, I don't know how to express.
Note: The notch is made of plastic and will be right side bottom of the drive, you can see it. Just release it by pushing /pulling
Chan
There is a small notch under the DLT drive, you much just push it with you finger and then eject with the DLT hand very gently.
In fact I have done this, I don't know how to express.
Note: The notch is made of plastic and will be right side bottom of the drive, you can see it. Just release it by pushing /pulling
Chan
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тАО02-17-2006 01:21 AM
тАО02-17-2006 01:21 AM
Re: DLT Autoloader - Tape stuck
I was already able to get it out of the drive. But there is still something wrong with device. As I said DRIVE IDLE is displayed. If I now for example try to load a tape I get a drive command timeout. If I select open door it ask me if I want to remove a tape (tape is not in the drive anymore). If I answer No I get Can├в t open door drive full. If a answer yes I get driver failure after a while.
I don├в t have any clues left what can be wrong. I assume that something is really wrong with hardware itself :(
I don├в t have any clues left what can be wrong. I assume that something is really wrong with hardware itself :(
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тАО02-17-2006 07:29 AM
тАО02-17-2006 07:29 AM
Re: DLT Autoloader - Tape stuck
Consider this drive as bad. Open a call to exchange the drive.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
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