DLT Device Offline

[Lyndsey Stares]

We are having problems with our DLT3570 device running off Backup Exec 9 on Windows NT. From the log we get a message saying : Final error code: a0008115 HEX
Final error description: Physical Volume Library Drive or Robot paused, offline, or disabled. We had this problem last week, but when we ran the backup the next day it worked fine, but is now happening again. The DLT is definately connected up properly. In the device tab, the tape unit appears to be offline. Does anyone have any ideas of what is causing this ?

[Eugeny Brychkov]

Lyndsey,
install HP LTT http://h18006.www1.hp.com/products/storageworks/ltt/index.html and test your drive. If you wish you can attach support ticket to your next reply zipped
Eugeny

[Lyndsey Stares]

Unfortunately, the software does not seem to be compatible with the hardware that we have.