DLT VS160 multiple listing in device manager

[Mike0]

I have a user with a tape stuck in a DLT VS 160 with about 8 instances of it in device manager. Were you ever able to resolve this? Thanks.

Mike

[Mark Vissers]

Hi there,

I have also the same problem at a customer of mine. DLT VS160 drive shows up 8 times in Device manager, and per device 5 times in RSM. SCSI ID's didn't change and are the same as provided in this thread.

How can we fix this?

Thanks
Mark Vissers

[Storage expo]

Have you made sure you have the latest firmware instaled?

[Mark Vissers]

Yes, I have downloaded the latest firmware for the tape drive, have installed the latest Proliant Support Pack, rebooted my server but the same error is in place. 8 DLT drives all the same.

Hope there's a solution.

Greetings Mark Vissers

[Ganz]

Probably you may try changing the sCSI ID back to the default ID of 6 and reboot. Ensure the DLT drivers are the correct version. If backup application is ntbackup or Data protector then install the HP drivers using the HP Tape driver installer. (ftp://ftp.hp.com/pub/tape/SmartComp/HPStorageWorksTapeDrivers.zip).
Check for any updates for SCSI HBA BIOS and drivers.