StoreEver Tape Storage
1752735 Members
5759 Online
108789 Solutions
New Discussion юеВ

Dat 12/24 Supply real stuck error

 
Tim King
New Member

Dat 12/24 Supply real stuck error

Hi,

Under Tapetools 2.7 i am getting an error f484, supply real stuck error. can this error be fixed by a re-calibration or is it a back-to-base job?

Cheers

Tim
2 REPLIES 2
Eugeny Brychkov
Honored Contributor

Re: Dat 12/24 Supply real stuck error

Tim,
install latest LTT (3.2SR1), generate support ticket, zip it and attach to your next reply
Eugeny
meloni
Honored Contributor

Re: Dat 12/24 Supply real stuck error

hi,

it is a hardware error, it may be a random error, check with LTT as suggested if the value of this error increase, in that case you will have to replace drive.
nothing to do with recalibration, that work only on the read/write head

marino
---------------X-------------------X--------------------X----------------X--------------
If everything is under control, you are going too slow (Mario Andretti)