Data Protector does not see a new tape

[Gene Kenny]

Hello

I have a MSL 6030 tape drive. When I remove a tape and add a new tape to the MSL. I am having some problems with Data Protector and the MSL seeing the tape correctly. The tape shows up black on the OCP vs displaying the bar code, and if I browse to the library some times I see the tape ok other times the bar code does not show up it is blank in the browser. On the Data Protector side the slot shows up empty. If I do a scan of the tape drive the tape will show up correctly in DP and the MSL.

The library has the current firmware installed and I running 5.5, without the current patches.


Thanks

[Luk Vandenbussche]

Gene

You have a problem with your library.
This must be solved before you can see it good in DP.

Try with the lastest firmwares

[Jaclyn Rothe]

There are two threads onpen on the exact same problem.

Please see my response on your other thread.
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1062563

I suggest closing one of these threads to avoid confusion.

Thanks,