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Device off-line

Ayman Altounji
Valued Contributor

Device off-line

I don't know what I did but the Compaq DLT 4000 tape on my server is apparently off-line (that's what it says in the ArcserveIT device list) it is recognised but strangely it does not have a device driver, is that what is causing this? where do I find those drivers on the compaq CD's, I've had no luck downloading the drivers (possibly our firewall blocks it)

Thanks for any help,

Hugo
2 REPLIES
Ayman Altounji
Valued Contributor

Re: Device off-line

We had this problem on a DLT 4000, running Veritas Backup Exec. We had to re-load Backup exec and that cleared it up.
Ayman Altounji
Valued Contributor

Re: Device off-line

thanks, but it was more obvious than that. The cable was broken.