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Error 1401: Alert - Please insert compatible media

 
rocknolds
Occasional Contributor

Error 1401: Alert - Please insert compatible media


Summary
Job name Backup Security Server
Job type Backup
Product Data Protector Express 3.50-sp2 - 34497

Logging mode Failed objects only
Backup mode Full
Auto verify mode
Quick verify
Write mode Overwrite all media
Span mode Restart file
Change mode Prompt for another media

Task failed

Error 66: Operator cancelled
Selected

107770 objects, 9211.22 GB
Not attempted

107770 objects, 9211.22 GB (100%)

Warnings and Errors

OEM-903C81720FE

Error 66: Operator cancelled

Timing
Start backup time

09/07/2008 11:00:00 PM
End backup Time

09/08/2008 11:13:18 AM

Start task time

09/07/2008 11:00:00 PM
Elapsed task time

12 hours,13 minutes,15 seconds
End task time

09/08/2008 11:13:20 AM

Hosts

Network\OEM-903C81720FE
Selected

107770 objects, 9211.22 GB
Not attempted

107770 objects, 9211.22 GB (100%)

Error 122: Unexpected operating system error

Volume Shadow Copy Service (NTFS)
Snapshot creation failed, continuing with active objects



************** EVENT VIEWER ************
Event Type: Error
Event Source: Data Protector Express
Event Category: None
Event ID: 1
Date: 7/09/2008
Time: 11:33:12 PM
User: N/A
Computer: OEM-903C81720FE
Description:
Summary
Error: Error 1401: Alert - Please insert compatible media

Objects
Backup Job: Home\Admin\Backup Security Server
Tape Device: OEM-903C81720FE\Devices\HP 1x8 G2 AUTOLDR (Serial Number MXA81810F7)\Devices\HP Ultrium 3-SCSI (Serial Number HU10814RHR)

Description
Data Protector Express is unable to find usable media. Please insert media into the loader or stand alone device which is compatible with the job options. If this is a restore or verify job, make sure that the versions you selected reside on the media available to the device or autoloader.

Please HELP!
Thanks.
8 REPLIES
TapeDrive Killer 1 2
Trusted Contributor

Re: Error 1401: Alert - Please insert compatible media

All media is already assingned and named for a different job. Try erasing all other jobs under "Jobs and media"

Pablo Alvarado Siles
Pablo Alv Siles
rocknolds
Occasional Contributor

Re: Error 1401: Alert - Please insert compatible media

Thanks Pablo. Kindly clarify if I am going to delete all the jobs like the restore, identify and format jobs?

Thanks again.
rocknolds
Occasional Contributor

Re: Error 1401: Alert - Please insert compatible media

After removing other jobs, the backup test was successful selecting only two files.

Will this back work still after resuming this one to the usual rotation schedule?

Thanks again.
TapeDrive Killer 1 2
Trusted Contributor

Re: Error 1401: Alert - Please insert compatible media

Media is already created over "jobs and media" if you wnat to use that media on a schedule job just go to jobs and media and move the media to the right rotation folder.

Pablo Alvarado Siles
Pablo Alv Siles
rocknolds
Occasional Contributor

Re: Error 1401: Alert - Please insert compatible media

Because the storage system has the following:

Drive D >>> ~1.8TB
Drive E >>> ~7.2TB

and the 8 tapes in the auto loader can accommodate only
up to ~6.4TB, we are acquiring additional 5 tapes with 800GB each.

Currently, the backup is progressing in Drive E (drive D is excluded)
in about 460MB/minute. This looks to be slow, is this throughput
normal via SCSI connection?

Please provide the steps or any settings/configurations I should
change in putting the newly acquired 5x800GB tapes after backing up
drive E is done in order to backup further drive D. Should I remove
all the 8x800GB tapes after the backup and insert the 5x800GB new
tapes and proceed with backing up drive D?

Basically drive E has data more than the capacity of the 8x800GB tapes
in the auto loader? What will happen to this?

Auto loader has only 8 available slots for tapes. How about the mail
slot feature, can I use this one in this purpose?

Really appreciate a favorable response.
TapeDrive Killer 1 2
Trusted Contributor

Re: Error 1401: Alert - Please insert compatible media

About the performance you can check this link out http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=lpg50460

About backing up all that information you can take 1 tape cartridge at a time using the mail slot option then dpe will grab all media evetually.

or call Tape Storage (on bussines hours for my team) we'll take care of everything.

Pablo Alvarado Siles
Pablo Alv Siles
rocknolds
Occasional Contributor

Re: Error 1401: Alert - Please insert compatible media

Hello Pablo

The document is overwhelming.

Could you just provide me the number of your teams' "we take care of everything"?

I'd willing to provide remote access to this server for this matter.

Many thanks.
TapeDrive Killer 1 2
Trusted Contributor

Re: Error 1401: Alert - Please insert compatible media

800 633 3600 opt1 opt2 "LTO TAPE PROLIANT"

Regards

Pablo Alvarado Siles
Pablo Alv Siles